1. Booking & Payment
- Reservations: All flights must be booked in advance. A minimum of 24 hours’ notice is required for day trips.
- Payment: Full payment is due upon booking. We accept major credit cards and bank transfers.
- Confirmation: Bookings are confirmed upon receipt of payment. Please retain your booking confirmation for check-in.
2. Passenger Requirements
- Identification: All passengers must present valid identification matching the booking details at check-in.
- Weight Limits: Helicopters have strict weight limitations. Passengers exceeding weight limits may be required to upgrade to a larger helicopter at an additional cost.
- Baggage: Due to space constraints, baggage is limited. Excess baggage may incur additional charges or require rescheduling.
3. Safety & Conduct
- Safety Briefing: A mandatory safety briefing will be provided before each flight. Passengers must adhere to all safety instructions.
- Conduct: Passengers are expected to behave responsibly. Disruptive behavior may result in refusal of service without refund.
4. Weather & Operational Conditions
- Weather Conditions: Flights are subject to weather conditions. We reserve the right to cancel or reschedule flights due to adverse weather.
- Force Majeure: We are not liable for cancellations or delays caused by circumstances beyond our control, including but not limited to natural disasters, strikes, or government restrictions.
5. Cancellations & Refunds
- Passenger Cancellations:
- More than 48 hours before departure: Full refund.
- Less than 48 hours before departure: 50% refund.
- Less than 24 hours before departure or no-show: No refund.
- Company Cancellations: If we cancel a flight due to weather or operational reasons, a full refund will be provided.
- Third-Party Bookings: For bookings made through third-party agents, please refer to their cancellation policies.
6. Liability
- Passenger Responsibility: Passengers are responsible for their personal belongings. We are not liable for loss or damage to personal items.
- Insurance: Travel and cancellation insurance is recommended. We are not liable for any costs incurred due to illness, injury, or other unforeseen events.
7. Privacy & Data Protection
- Personal Information: We collect personal information to process bookings and enhance your experience. Your information will not be shared with third parties without your consent.
- Cookies: Our website uses cookies to improve user experience. By using our site, you consent to our use of cookies.
8. Acceptance of Terms
By booking a flight with Air Blade Aviation, you acknowledge and accept these terms and conditions. If you do not agree with any part of these terms, please refrain from booking our services.
